We support you in achieving successful implementation
Support Center
From initial integration to production deployment - our support team is here to help.
How Can We Help You?
Quickly find the information and resources you need.
Technical Documentation
Comprehensive manuals, API references, and implementation guides
Downloads
Software tools, drivers, and development environments
Frequently Asked Questions
Answers to the most common questions
Direct Contact
Our support team answers your questions personally — a community platform is in the works
Support Packages
Choose the support package that best fits your needs.
Basic Support
Free
Basic support to get you started
- Support requests via contact form
- Public Documentation
- Basic Downloads
- Best-Effort Support
Popular
Professional Support
From €2,500/year
Professional support for business customers
- Email Support (48h Response)
- Phone Support (Business Hours)
- Extended Documentation
- Priority Downloads
- Quarterly Reviews
Enterprise Support
Custom
Tailored support for large enterprises
- 24/7 Support Hotline
- Dedicated Support Manager
- On-Site Training
- Custom Documentation
- SLA Guarantees
- Emergency Response
24/7 Emergency Support
For critical security incidents and production outages, we are available around the clock.
